Privacy Safeguards
Data Storage Control
You have complete control over your data's retention. Data of users on our Confidential Data Plan is deleted immediately after processing.
No AI
Training
Data of users on our paid plans is not used for any training of our AI models.
Security & Compliance
Our solutions help you easily meet compliance needs for data privacy, security, and sovereignty.
You Own Your
Data
Trinka only corrects your writing. You retain full ownership of your work—always.
Privacy by
Design
At Trinka, privacy isn't optional—it's foundational. Keeping your data safe is at the core of everything we build.
No Unauthorized Access
No one can ready or access your data. All your data is securely encrypted, both in-transit and at rest.
Trinka Never Sells or Shares User Data
Trinka earns primarily from subscription plans. We do not sell, monetize, or share your data with any third party, nor do we publish it publicly.
Trinka is developed by Enago, a trusted name with a 20+ year legacy of editing manuscripts before publication. We understand the critical importance of data privacy and authorship. Built on this same legacy and philosophy, Trinka is designed to ensure your data is always kept safe and secure. We adhere to the highest global compliance standards.
Compliances and Certifications
SOC 2 Type 2
Trinka is SOC 2 (Type 2) certified, independently verifying that we meet the trust services criteria for security, privacy, availability, and confidentiality.
ISO 27001:2022
Trinka's information security management system is ISO 27001 certified, meeting rigorous international standards for protecting your data against evolving security threats.
HIPAA
Trinka is HIPAA compliant, ensuring the confidentiality and security of all protected health information (PHI). If your need to sign a Business Associate Agreements (BAA), contact us.
FERPA
Trinka is FERPA compliant, protecting student educational records and ensuring that academic institutions can use our platform while maintaining full regulatory compliance.
GDPR
Trinka is GDPR compliant, honoring your data privacy rights under European regulations. We ensure transparent data processing, user control, and lawful handling of your data.
EU AI Act
Trinka adheres to EU AI Act requirements, developing our artificial intelligence systems with transparency, accountability, and human oversight to ensure safe and ethical AI deployment.
ADA
Trinka meets ADA accessibility standards, ensuring our platform is fully usable by everyone through inclusive design practices.
ISO 9001:2015
Trinka is ISO 9001 certified for quality management, demonstrating our commitment to delivering consistent, reliable service.
ISO 17100:2015
Trinka meets ISO 17100 translation service standards, ensuring our multilingual capabilities deliver accurate, professional-grade language support with rigorous quality control processes.
The Foundation of Our Security
Dedicated Security & Compliance Team
Our in-house team of experts continuously monitors security, maintains compliance, and evolves our certification portfolio to meet industry best practices and customer needs.
Verified Third-party Audits
Our certifications are validated through comprehensive annual audits by independent third-party firms, providing reliable attestations for your vendor risk management processes.
Responsible AI Development
All features are built following responsible AI principles with human-in-the-loop oversight, ensuring ethical, transparent, and accountable AI deployment.
Trinka Keeps Your Confidential Data Safe While Correcting for Grammar & Language
Trinka's Confidential Data Plan is specially designed for users working with confidential or sensitive content.
Frequently Asked Questions
Being privacy-first means that your data will not be used to make our product better. Your data will remain private to you. So, no AI training and minimum data retention.
- For Enterprise users on confidential data plan, the processed data is deleted in real-time.
- For Premium users, the processed data is automatically deleted from the server every 90 days.
- No AI training is done on these user's data.
- For all users, we are fully committed to protecting the data by prioritizing privacy considerations in every aspect of our tool. We ensure that the personal and sensitive information is fully secured and is never shared with any third party.
- Trinka AI uses advanced encryption methods to secure your data both in transit and at rest.
- Strict access controls, data anonymization, and data retention policies are implemented to ensure the data is always protected.
- Premium user’s processed data is automatically deleted from the server every 90 days.
- Enterprise users can opt for plans that offer higher protection (like real-time data deletion).
No, Trinka AI does not share your personal data or file content with any third party.
No, your data will not be used for AI training if you are on any of our paid plans (Premium, Premium Plus, Enterprise) as it is deleted periodically.
No. Trinka AI uses our proprietary language model based on NLP (Natural Language Processing) & ML (Machine Learning) that is developed in-house. It does not use Generative AI (like ChatGPT) for grammar and spelling corrections. Hence, your personal data is never published online or used for any GPT training.
Trinka AI provides you with full control over your data. You can delete your data at any time. We also offer plans that automatically delete your processed data periodically or in real-time.
Trinka AI retains your data only for as long as necessary to provide our services and comply with legal obligations. Premium user’s processed data is automatically deleted from the server every 90 days. Enterprise users can opt for confidential data plan that offers real-time data deletion.
Trinka AI complies with all relevant data protection regulations, including GDPR. We also have ISO 27001 security compliance to ensure that our data handling practices meet these regulations' stringent requirements and help our clients meet their compliance needs.
- We use AWS servers based in the US, which provides robust security features, including encryption, identity and access management, and continuous monitoring, to ensure the protection of data and applications.
- This includes advanced encryption, secure servers, firewalls, and regular security assessments to identify and mitigate potential vulnerabilities.
- We can deploy additional (private) servers in a preferred location or on-premise for Enterprise clients to meet their usage and compliance needs.
Yes, Trinka AI offers various customization options to meet your organization’s specific privacy and security requirements. Whether you need custom data policies, multi-level user permissions, location-based data processing, or specific compliance support, we can tailor our solutions to suit your needs.
Yes, Trinka AI is compliant with HIPAA (Health Insurance Portability and Accountability Act) security and privacy standards. An independent third-party audit firm has conducted an audit of Trinka AI and issued an attestation report confirming our compliance.
If you require a Business Associate Agreement (BAA) to comply with HIPAA, please reach out to our Sales team.